News Flash


Posted on: March 13, 2020

COVID-19 Information & Resources

Updates on COVID-19

The City of Springdale will continue monitoring the information concerning COVID-19 carefully. We are following the guidelines provided by the Center for Disease Control and Prevention along with the Arkansas Department of Health. Our goal during this event is to continue to move Springdale forward while protecting our residents and City employees. We will continue rendering City services to our residents. The administration will reassess procedures as developments change. We ask for your patience and flexibility, as we all work together and support one another, through this temporary situation. We understand this situation is not ideal and apologize for any inconvenience. Stay healthy.

Springdale City Hall is open to the Public; effective May 18.

Please see this important message from Mayor Sprouse regarding face masks: As a City, we will continue to encourage following of all guidelines, including wearing masks when a 6 ft. distance cannot be maintained. However, we have no plans to pass an ordinance requiring the wearing of masks. As Mayor, I have no plans to bring forward such an ordinance, nor do I believe such an ordinance would have Council support. I believe that an ordinance making private businesses require masks is not within our authority, as was stated by the Fayetteville City Attorney prior to the approval of the ordinance by the Fayetteville City Council. While I agree with the spirit of the ordinance, I don’t believe it is wise to pass an ordinance that is not legal, or enforceable. It is well within the authority of any private business to require customers to wear masks, and I would encourage and support such action. But at the end of the day, adherence to CDC guidelines ultimately comes down to education and personal responsibility, regardless of what ordinance might or might not be in place.


In order to give our residents the latest local, state, and federal COVID-19 related updates; we will be updating our Facebook page at 4 pm WEEKLY with the latest information. We will continue to push new information out on our social media and our website as we receive it. However, you will also be able to find all of this information put into a useful and concise format WEEKLY at 4 pm. Please share our updates to assist us in disseminating this important information to our residents. To review earlier updates, please view the Document Center.

Videos and Other Resources

Reopening Information (via Governor Hutchinson)

April 27: Resuming Elective Procedures

May 4: Reopening of  Gym, Fitness Center, Athletic Club and Weight RoomLarge Outdoor Venues, Faith Based Organizations - The City of Springdale Recreation Center will open May 11

May 6: Reopening of Barber Shops, Body Art Establishments, Cosmetology Establishments, Massage Therapy Clinics/Spas, and Medical Spa

May 8: Business Limitations

May 11: Limited Restaurant Dine-In OperationsElective Procedures Phase 2Dental Procedures

May 14: Directive for Travelers from “Hot Spot” and International Locations

May 15: State Parks: amenities, lodging, and RV camping for Arkansas Residents

May 18: Large Indoor Venues, Casinos, Summer Day Camps - Springdale City Hall will re-open it’s doors to the public.

May 21: Overnight Summer Camps

May 22: Recreational Pools - The City of Springdale Aquatic Center will be open June 8, with a limited capacity of 200. The Splash Pad will remain closed until further notice.

May 25: Elective Procedures Phase 3

May 26: Limited resuming of Bar or Club Operations

June 1: Community and School Sponsored Team Sports - The City of Springdale Youth, Adult Summer Basketball, Youth Flag Football seasons are cancelled.

June 15: Phase 2 Directives:

 July 16: Face Covering Mandate

February 26, 2021: Governor Asa Hutchinson renewed the Disaster and Public Health Emergency. 

To keep up with some of your favorite City of Springdale Services - Follow them on Facebook!

Official: City of Springdale 

Senior Center

Shiloh Museum of Ozark History

Springdale Animal Services

Springdale Fire Department

Springdale Parks and Recreation

Springdale Police Department

Springdale Public Library

To learn more about COVID-19, you can also visit these sites: 


YouTube page for Governor Asa Hutchinson. The Governor gives daily briefings at 1:30 pm. 

Free Online Screening for COVID-19 from UAMS: By answering a series of questions about your symptoms, age, overall health, and travel, this screening will provide you with ways to access more information if needed. 

Arkansas COVID-19 Dashboard: Statistics of Arkansas related cases from the Arkansas Department of Health 

Arkansas Department of Health

Center for Disease Control and Prevention

Arkansas Department of Emergency Management

Opening Up America: proposed state or regional gating criteria

Coronavirus (COVID-19)

Daily Doon COVID-19 Updates

Printable COVID-19 Resources for Businesses

Interactive Map of Pharmacies in Arkansas Who Are Providing COVID-19 Vaccinations

Hotline Numbers:

Child Abuse Hotline: 1-844-SAVE-A-CHILD  (available 24/7)

Mental Health & Addiction Services Support Line: 1-844-763-0198 (available Monday - Friday 8am -4:30pm)

National Suicide Prevention Lifeline: 1-800-273-8255 (available 24/7)

Testing Sites: (provided by the NWA COVID19 Task Force)

County Facility AddressSpanish Speaker Available?Contact Information
BentonBenton County- Lowell WIC Clinic107 A South LincolnNot listed(479) 770-6232
BentonBenton County Health Unite - Rogers1200 W Walnut, Suite 200Not listed(479) 986-1300
BentonWalmart Neighborhood Market1400 N Walton Blvd. BentonvilleYes(479) 268-9830
BentonCommunity Clinic - Rogers Dental3710 Southern Hills BlvdYes(479) 936-8600
BentonCommunity Clinic - Rogers Medical1233 W Poplar Yes(479) 636-9235
BentonCommunity Clinic - Siloam Springs Medical 500 S Mt. Olive Ste. 200Yes(479) 524-9550
BentonWashington Regional Urgent Care (across from Smoothie King)2301 W. Pleasant Grove Road Suite 101Yes(479) 326-8525
BentonWashington Regional Urgent Care (next to Walgreens)1301 S. Walton BlvdYes(479) 367-3078
BentonMercy Convenient Care - Highway 1023101 SE 14th Street, BentonvilleYes(479) 717-7585
WashingtonWashington County Bates Clinic614 East Emma Suite 247, SpringdaleNot listed(479) 751-3630
WashingtonWashington County Health Unit, Fayetteville3270 Wimberly Drive, FayettevilleNot listed(479) 521-8181
WashingtonWashington County WIC Clinic - Springdale1772 W Sunset Suites 6-7, SpringdaleNot listed(479) 927-3667
WashingtonARCare - Fayetteville2894 N McKee Cir 101, FayettevilleYes(479) 571-2100
WashingtonCommunity Clinic - Fayetteville Medical3126 W Martin Luther King Blvd., FayettevilleYes(479) 935-4834
WashingtonCommunity Clinic - Springdale Family Practice & Dental610 E Emma Avenue, SpringdaleYes(479) 751-7417
WashingtonCommunity Clinic, Springdale Medical614 E Emma Ste 300, SpringdaleYes(479) 751-7417
WashingtonWashington Regional Coronavirus COVID19 Screening Center 3318 N. North Hills BoulevardVaries(479) 463-2055
WashingtonKaras Health Care 114 Harrison AvenueYes(479) 770-4343

How can you help our First Responders?

The NWA COVID – 19 Task Force is comprised of area school, city, county, state, fire, police, and first responder representatives. This group has been virtually meeting daily for the last few weeks. The team is fighting the spread of the virus through collaboration across city and county lines. There is limited availability of Personal Protective Equipment (PPE) due to supply-chain constraints. To help our first responders and public safety officials as they serve those in need, the NWA COVID-19 Task Force is asking the community for donations.

In collaboration with Sheep Dog Impact Assistance, the task force will be safely gathering the following donations which would assist during this public health crisis:

Alternative Cleaning Solutions Clorox or PDI wipes
Digital thermometers
Exam gloves
Eye protection Face shields Gowns
Hand sanitizer Isolation gown Masks
N95 masks
Plastic gowns
Protective Coveralls (cotton, Tyvek or like material) Sewn homemade cotton masks
Shoe covers
Surgical masks


Fayetteville Fire Station 1, 303 W Center, Fayetteville, AR 72701 Leave the donations inside the Entry 8:00-5:00 M-F

Rogers Police Department, 1905 South Dixieland Rd, Rogers, AR 72758 Leave the donations inside the marked Community Room 8:00-5:00 M-F

Springdale Fire Station 1, 417 N Holcomb Street, Springdale, AR 72764 Leave the donations on the first-floor main entrance 8:00-5:00 M-F

Note: In the interest of public health we are limiting public contact at the drop off locations. Please drop off the donations and leave a note of what you donated and name so we can recognize your contribution.

Your assistance is greatly appreciated as we partner together to effectively respond to the public safety needs of our community. If you are interested in learning more about Sheep Dog Impact Assistance or would like to help with this effort, please contact

Stay informed, make sure you find your information from credible sites - and beware of scams!

The Arkansas Department of Emergency Management has released a statement regarding a validated COVID-19 scam. Scammers, who are impersonating U.S. Center for Disease Control (CDC) personnel, are going door-to-door offering COVID-19 testing in exchange for money and personal information. The CDC confirmed they are doing no such activity. CLICK HERE for the full statement. Please make sure you are checking information from a credible source!

Stay informed with the updated myth vs. facts related to the federal (COVID-19) response here: (Coronavirus Rumor Control Page). The purpose of the FEMA Rumor Control page is to help the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic. Rumors can easily circulate within communities during a crisis.

Know the facts! Watch this video from the CDC to see some of the MYTHS debunked.

Community Clinic will have four external testing sites. The sites will be located in Siloam Springs, Rogers, Springdale, and Prairie Grove.

  • Community Clinic Siloam Springs Medical, 500 S Mt Olive St #200, Siloam Springs, AR 72761
  • Community Clinic Rogers Medical, 1233 W. Poplar St., Rogers, AR 72756
  • Elmdale Elementary School-Based Health Center, 420 N. West End St., Springdale, AR 72764
  • Prairie Grove Elementary School-Based Health Center, 801 Viney Grove Rd., Prairie Grove, AR 72753

The locations will be based on current CDC screening and testing guidelines.  Patients with fever, cough, and shortness of breath are strongly encouraged to call ahead and make an appointment to get screened. If you have any questions or concerns, call Community Clinic at 1-855-438-2280.

City water is SAFE and clean.

From Heath Ward, Executive Director of Springdale Water Utilities:

I want to assure the public that the water supply is unaffected by the "Corona" virus. We take precautions every day in order to provide safe, clean, and refreshing water to your home or business. Due to our stringent requirements all-year-round for safety and quality, we are not concerned for any public health issue due to water purity

Do not be alarmed if a store does not have bottled water. Your tap water is reliable and safer than most bottled water due to the higher standards required of public drinking water. Most bottled water comes from a city tap and is treated in some minor way so it can be declared "purified". There is not much guidance on the age, the source, or the labeling.

Your local water is fresh, safe, and cost less than $4 for 1,000 gallons delivered to your home. Our supplier is Beaver Water District and they have consumer safety as a top priority. The water will continue to come to your business or home.

We will get through this together. Having clean and safe water in your home is not an issue. I want to thank every one of our customers for their patronage. We know you have a choice of what community you live in and we want to be your city of choice.

Due to the COVID-19 virus, effective March 30, 2020, our office is closed from 11:00-12:00 PM for sanitation and clean-up and to take a break. We open back up at 12 PM and we can take checks and other limited payments at the curb during this time, but it is staffed by one person and we cannot accept cards. Our drive-thru will also be closing at 4:30 each day to allow our staff to close out business and sanitize the facilities.  Please feel free to utilize our dropbox or make payments online or by phone

We will continue to operate on reduced staff for at least the next 4 to 6 weeks and based on guidance from our local and state officials.

Springdale Water Utilities will resume normal notice and termination of service beginning May 1. Read the full memorandum HERE.

Please see below for specific departmental updates, new information will be added as it becomes available:

We understand this situation is not ideal and apologize for any inconvenience it may cause, but the public’s health and the health of our staff are our priority. Please feel free to contact any of our departments during this time with any questions or concerns. 

Springdale Water Utilities will resume normal notice and termination of service beginning May 1. Read the full memorandum HERE.

MARCH 16, 2020: CLICK HERE to read this message from Mayor Doug Sprouse

MARCH 18, 2020: In an effort to keep both our residents and our employees safe - beginning tomorrow, March 19, 2020, ALL city facilities, including City Hall, will be CLOSED to public entry until further notice. All normal services will continue and staff will be on-site to answer phone calls and e-mails. If you must drop off or pick up something that cannot be communicated in these ways, please call the department, and will all work together to make specific arrangements. 

As of now, we will still be conducting City Council Committee, City Council and Planning Commission meetings in the City Council Chambers. Modifications will be made as to how they will be conducted. These meetings will all be live-streamed, and we encourage you to participate in this manner.  If you have comments or questions, you may attend. If changes are made to these schedules, we will advise through our website and social media accounts.

May 12, 2020: SPRINGDALE CITY HALL will re-open to the public, with restrictions, on Monday, May 18. Please make an appointment before coming, if possible. You must be screened upon entry. We ask one person, per family. Social distancing is required. If you are visiting the Court, a mask is required in addition to social distancing. Department Phone Number List

INFORMATION REGARDING MAY PLANNING COMMISSION: Planning Commission will meet at 5 pm in the City Council Chambers. However, because of CDC guidelines pertaining to COVID-19, we will be making adjustments to our meeting. Click here to see the agenda:…/Planning-Commission-3/… Unless you have an agenda item, we encourage you to participate remotely. You can watch the meeting live here: (Note: this link will only work during LIVE meetings). If there is an agenda item that you need to address, you will be screened as you come in, and asked to wait until your item is called to enter the Council Chambers. If you would like to comment remotely; this is the toll-free number for public comment: 1 (833) 255-6338

Media release and update from Chief Mike Peters: MARCH 20, 2020

Emergency Services: These services will continue to operate as they always do. Police and Fire Departments will continue to monitor the situation and take extra precautions as they perform their duties. Please see this letter from Police Chief Mike Peters. 

Springdale Parks and Recreation: 

May 1, 2020 The Springdale Recreation Center will re-open on Monday, May 11th.
Temporary Recreation Center hours will be 7 a.m. to 1 p.m. and 2 p.m. to 7 p.m., Monday through Friday, with a 1 p.m.-2 p.m. lunch break closing each day used for cleaning and sanitizing the facility. A full cleaning of the equipment and facility will also take place prior to opening and after closing each day.

At this time, the Recreation Center will re-open for exercise equipment use and walking only. Basketball courts, indoor soccer fields and fitness classes will remain closed until further notice.

Social distance guidelines will be in place. Individuals must remain 6 feet apart while in the Recreation Center or while walking and 12 feet apart while using the exercise equipment.

Rules (mandated by state):

  • Screening and temperature checks for ALL staff and patrons
  • Equipment will be closely monitored and sanitized after each use.
  • Face coverings for staff and patrons, except when actively exercising (NOTE: Patrons must provide their own masks)
  • Maintain 12-foot distancing while working out
  • No Entry for:
  • Recent travelers to New York, New Jersey, Connecticut, New Orleans and overseas
  • Those with fever, symptoms or recent contact with a COVID-19 patient
  • Anyone with a compromised immune system or chronic diseases
    Ball fields, tennis courts and the dog park at C.L. ’Charlie’ and Willie George Park will also re-open on Monday, May 11th.
  • No team sport practices or games are allowed at this time.
  • The restroom at Shiloh Square is now reopened and at least one restroom per city park, will re-open on May 11th.
  • Outdoor basketball courts, playgrounds and pavilion rentals will remain closed until further notice.

The splash pad will open daily, from 9 a.m. to dark.

The following guidelines set forth by the state of Arkansas will be in effect:

  • Patrons will not be allowed to enter who have had a fever in the last (2) days, have had contact with a person who has been infected with COVID-19 in the last (14) days, or is exhibiting symptoms of COVID-19 themselves.
  • 6 feet Social Distance between all patrons with the exception of families.

Senior Center: Effective Monday, March 16, the Senior Center will be closed to activities until March 31, they will then re-evaluate current conditions and take appropriate action. Meals on Wheels will continue to serve residents during this time. As will transportation services. If you have questions or concerns, please contact the Senior Center at (479) 751-1521. 

How can you help the senior center? Here’s a note from the director: We are still feeding through our Meals on Wheels program. We have added anyone that came to the center that is unable to cook for themselves. Not only did we lose our daily income from those that ate lunch at the Center we also have the unexpected expense of feeding these extra Seniors. It takes $5.00 to feed these Seniors. If you would like to help our program please mail or drop off any donation to 203 Park St. Springdale AR 72764. We WILL take care of any homebound Seniors needing our services! You can also donate using the email address on Paypal. 

Shiloh Museum: Effective Monday, March 16, the Shiloh Museum will be closed to the public and is suspending programs, events, public meeting room use, and outreach through the end of April. We will continue to monitor the situation and plan to determine in mid-April when to resume programming and reopen the museum. We want to provide adequate notice to the organizers of the more than fifty meetings and events scheduled at the museum through the end of April. 

While the museum is closed, we encourage you to visit the museum’s website to read about regional history, check out our podcast programs, and read our blog posts. And since museum staff members will continue to work during the closure, researchers may continue to call or email the museum with questions about our regional history. If you have questions or concerns, please contact the Museum at (479) 750-8165 or 

Springdale Public Library: Effective immediately all Library sponsored events have been suspended. Programs scheduled by outside groups will be allowed to continue, at their discretion. The Library will remain open during regularly scheduled hours and will be monitoring the situation. If you have questions or concerns, please contact the Library (479) 750-8180. 

Monday, March 16 - The Springdale Public Library will be CLOSED to the public until re-evaluation 

Springdale Animal Shelter: Effective immediately, the Springdale Animal Shelter will be closed to the public. We will be available by phone during normal business hours and are still here to help! Our staff will still be here to take care of the animals in our facility. Adoptions and return to owners will be handled on a case by case basis and by appointment only. Additionally, our Animal Control Officers will be responding to emergency calls only until further notice. We will be unable to take in owner surrender animals for the time being. If you have any questions or concerns, please contact Springdale Animal Services at (479) 750-8166. 

Springdale District Court: By Order of the Arkansas Supreme Court Chief Justice, there will be no in-person court proceedings beginning tomorrow, March 18, 2020, through April 3, 2020. There are exceptions that are set out in the Order. Court supervisors know what to do about continuances. Courts will remain open but there will be no in-person court proceedings unless it meets one of the exceptions.

Arraignments will be re-set for the same day of the week, in 4 weeks. For instance, March 15’s arraignments will be set for April 15 at 8:30 am. Those affected will need to visit the court or call the clerk at (479) 750-8150. Arraignment dates affected are March 23, 24, 25, 30, 31 and April 1.  If there is a trial date set for March 19, March 23 or April 2 in Springdale - those affected will need to contact their attorney. If they do not have an attorney they can come in, or call the clerk. All civil and small claims cases for March 25 and April 1 have also been continued. 

March 20, 2020: Due to the Covid-19 National Health Emergency, if you have an upcoming arraignment date (Monday, Tuesday, or Wednesday at 8:30 A.M.), please call the Springdale District Court at 479-750-8150, and reschedule your court date. If you want to talk to the City Attorney’s Office about settling your case, call 479-750-8173.

If you have a city trial date, set on Thursday and are not represented by an attorney, call the Springdale District Court at 479-750-8150 to get a new trial date. You can also call the City Attorney’s Office at 479-750-8173, about settling your case. If you are represented by an attorney, contact your attorney.

If you have a county trial date set on March 23, 2020, at 1:30 P.M. and are not represented by an attorney, contact the Springdale District Court at 479-750-8150 to reschedule your court date. If represented by an attorney, contact your attorney.

If you are making payments to the Court, you can drop the payment into the new drop box located just outside to the left of the Springdale District Court’s front door. You can also pay online by going to or by calling 1-844-874-8624. There is a fee for this service. You can also mail your payment to Springdale District Court at 201 Spring Street, Springdale, AR. 72764. Be sure you put your name and date of birth with the payment.

If you need information on a civil or small claim case, call 479-750-8150.

In this new order from the Arkansas Supreme Court extends the prohibition of in-person proceedings in Arkansas Courts through April 17, 2020.

Springdale District Court: NOTICE TO DEFENDANTS - effective May 18


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