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Hiring Officers for Special Events
Thank you for your interest in hiring off-duty officers to make your event safe. Officers with the Springdale Police Department are available to work security or traffic control at your business or special event. The Springdale Police Department Services Division will be designated as a liaison between your business and the Springdale Police Department to coordinate the needs of your business/event and fulfill the requirements of the City. The Springdale Police Department will customize a security plan to provide quality and superior service for your event. The information in this document is to inform you of the officer's scope of authority as it pertains to your business. Listed below are some of the guidelines the officers working off-duty are expected to follow in regard to private off duty employment
The following questions are commonly asked regarding requests for Springdale Police Extra-Duty Officers:
Q: Does the Springdale Police Department allow its officers to work extra-duty jobs?
A: Yes, as long as the officers are approved through their Chain of Command.
Q: What types of jobs are Springdale Police Officers available to work?
A: Officers can be hired to work various security jobs and traffic control. All requests must be approved by the Department on an individual basis.
Q: How do I know if an extra-duty officer is right for my specific need?
A: Contacting the Extra-Duty Jobs Coordinator is the best way to determine if an extra-duty officer is right for your specific situation. The Extra-Duty Jobs Coordinator can be reached at 479-756-8200 Ext. 2728 or by email at ejaro@springdalear.gov.
Q: What is an Extra-Duty Coordinator?
A: An Extra-Duty Coordinator is an authorized Springdale Officer given the responsibility to staff needed positions for the business/vendor or citizen. They are responsible for billing and negotiating the cost for officers with businesses or citizens and also maintain the records required by the Department.
Q: How much does it cost to hire an Extra-Duty officer?
A: Each job is invoiced at a rate of $46.00 per hour. ($60.00 per hour after October 1, 2022)
Q: How many officers will I need for my event?
A: It will depend on the type of event and how many people will be in attendance and if there is alcohol present at the event.
Q: Can I request a Marked Patrol Vehicle to be used for my off-duty job request?
A: Yes. The City of Springdale can provide a marked patrol vehicle at no additional cost.
Q: Can I obtain an invoice, contract or do billing through the Springdale Police Department?
A: Yes. The Springdale Police Department will invoice and contract all Extra-Duty jobs. The Extra-Duty Coordinator will provide you with an invoice. The invoice will be taken to the City of Springdale City Clerks Office for payment. The officer will be paid in accordance with the Springdale Police Department policies for pay.
Q: What information do I need to get the process started?
A: To start the process you will need to provide the following information to the Extra-Duty Jobs Coordinator:
•Date(s) officers are needed
•Hours officers are needed
•Business name if it applies
•Full mailing address
•Phone number
•Location address where officers are needed
•Number of peak attendees if a security event
•Number of officers requested
•Will alcohol be served?
•Any other information important to the job request
The first step is to contact the Extra-Duty Jobs Coordinator. After providing information for the job, approvals by the Department are obtained before the job is assigned a coordinator and the job can be worked.
Q: Now that I am ready to hire extra-duty officers, who do I contact?
A: Call the Extra-Duty Jobs Coordinator at 479-756-8200 Ext. 2728 for assistance or send an email to: ejaro@springdalear.gov
Q: What do I do if I am calling on a holiday, weekend, or after hours and I need an extra-duty officer in an emergency?
A: You would call the Springdale Police Information Desk at 479-756-8200 for assistance
If, you have additional comments, suggestions, or questions regarding the officers or their responsibilities please call or email the Springdale Police Departments Extra-Duty Jobs Coordinator:
Springdale Police Department
Services Division
201 Spring St.
Springdale, Arkansas 72764
(479) 756-8200 ext. 2728
ejaro@springdalear.gov
The Vendor should know the following:
•The Springdale Administration Division acts as a liaison and coordinator for your business or event.
•Any question or concern can be addressed through the Extra-Duty Coordinator.
•The salary, payment method and terms of payment are negotiated between the vendor and the coordinator. The Police Department does set the rate of pay for extra-duty jobs.
•Officers are prohibited from soliciting extra-duty employment or soliciting employment as a coordinator, officers should forward inquiries for extra-duty jobs to the Extra-Duty Jobs Coordinator.
•The officers hired are expected to provide you with the same level of service they would provide the public while in an extra-duty capacity. The intent is to have a positive relationship between your business, the Springdale Police Department and the public.
The Coordinator is responsible for the following:
•Ensuring that a safe number of officers are requested and advising the Extra-Duty Work Detail of major concerns and changes to the job information.
•The coordinator and the vendor must be in agreement in regard to actual officer hours worked and also on whether the officers are getting paid for a block of time or by an hourly rate.
•The coordinator will communicate with the vendor any corrections or changes to hours worked by officers from what was originally agreed on with the vendor. These changes could stem from leaving early or remaining late, etc., depending on the terms of the job.
Officers working off-duty are responsible for the following:
•Officers must, at all times, adhere to the rules and regulations of the Springdale Police Department and the City of Springdale.
•Officers will enforce all local ordinances, state and federal laws whenever needed or required according to Springdale Police policy.
•Officers are not to enforce the rules and regulations of a private employer as a condition of their employment, or at any time while employed by a private employer unless there is a violation of local, state or federal law.
•Officers will not get involved in any employer/employee dispute unless there is a violation of the law.
•Officers will maintain a professional demeanor at all times.
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