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Posted on: March 13, 2020

COVID-19 Information

Updates on COVID-19

The City of Springdale will continue monitoring the information concerning COVID-19 carefully. We are following the guidelines provided by the Center for Disease Control and Prevention along with the Arkansas Department of Health. Our goal during this event is to continue to move Springdale forward while protecting our residents and City employees. We will continue rendering City services to our residents. The administration will reassess procedures as developments change. We ask for your patience and flexibility, as we all work together and support one another, through this temporary situation. We understand this situation is not ideal and apologize for any inconvenience. Stay healthy.

MARCH 16, 2020: CLICK HERE to read this message from Mayor Doug Sprouse

MARCH 18, 2020: In an effort to keep both our residents and our employees safe - beginning tomorrow, March 19, 2020, ALL city facilities, including City Hall, will be CLOSED to public entry. All normal services will continue and staff will be on site to answer phone calls and e-mails. If you must drop off or pick up something that cannot be communicated in these ways, please call the department, and will all work together to make specific arrangements. Department Phone Number List

As of now, we will still be conducting City Council Committee, City Council and Planning Commission meetings in the City Council Chambers. Modifications will be made as to how they will be conducted. These meetings will all be live streamed.  If you have comments or questions, you may attend. If changes are made to these schedules, we will advise through our website and social media accounts.

Media release and update from Chief Mike Peters: MARCH 20, 2020


Daily Update Social MediaDaily Updates:

In order to give our residents the latest local, state and federal COVID-19 related updates; we will be updating our page at 4 pm daily with the latest information.We will continue to push new information out on our social media and our website as we receive it. However, you will also be able to find all of this information put into a useful and concise format each day at 4 pm. Please share our updates to assist us in disseminating this important information to our residents.

MARCH 23, 2020

MARCH 24, 2020

MARCH 25, 2020

MARCH 26, 2020

MARCH 27, 2020

MARCH 30, 2020

MARCH 31, 2020

APRIL 1, 2020

APRIL 2, 2020





Stay informed, make sure you find your information from credible sites - and beware of scams!

The Arkansas Department of Emergency Management has released a statement regarding a validated COVID-19 scam. Scammers, who are impersonating U.S. Center for Disease Control (CDC) personnel, are going door-to-door offering COVID-19 testing in exchange for money and personal information. The CDC confirmed they are doing no such activity. CLICK HERE for the full statement. Please make sure you are checking information from a credible source!

Stay informed with the updated myth vs. facts related to the federal (COVID-19) response here: www.fema.gov/coronavirus-rumor-control (Coronavirus Rumor Control Page).The purpose of the FEMA Rumor Control page is to help the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic. Rumors can easily circulate within communities during a crisis.

Know the facts! Watch this video from the CDC to see some of the MYTHS debunked.

Community Clinic will have four external testing sites. The sites will be located in Siloam Springs, Rogers, Springdale, and Prairie Grove.

  • Community Clinic Siloam Springs Medical, 500 S Mt Olive St #200, Siloam Springs, AR 72761
  • Community Clinic Rogers Medical, 1233 W. Poplar St., Rogers, AR 72756
  • Elmdale Elementary School-Based Health Center, 420 N. West End St., Springdale, AR 72764
  • Prairie Grove Elementary School-Based Health Center, 801 Viney Grove Rd., Prairie Grove, AR 72753

The locations will be based on current CDC screening and testing guidelines.  Patients with fever, cough, and shortness of breath are strongly encouraged to call ahead and make an appointment to get screened. If you have any questions or concerns, call Community Clinic at 1-855-438-2280.

To learn more about COVID-19, you can also visit these sites: 

Coronavirus-badge-300Coronavirus (COVID-19)

Free Online Screening for COVID-19 from UAMS: By answering a series of questions about your symptoms, age, overall health and travel, this screening will provide you with ways to access more information if needed. 

Arkansas COVID-19 Dashboard: Statistics of Arkansas related cases from the Arkansas Department of Health 

Arkansas Department of Health

Center for Disease Control and Prevention

Arkansas Department of Emergency Management

YouTube page for Governor Asa Hutchinson



City water is SAFE and clean.

From Heath Ward, Executive Director of Springdale Water Utilities:

I want to assure the public that the water supply is unaffected by the "Corona" virus. We take precautions everyday in order to provide safe, clean and refreshing water to your home or business. Due to our stringent requirements all year-round for safety and quality, we are not concerned for any public health issue due to water purity

Do not be alarmed if a store does not have bottled water. Your tap water is reliable and safer than most bottled water due to the higher standards required of public drinking water. Most bottled water comes from a city tap and is treated in some minor way so it can be declared "purified". There is not much guidance on the age, the source, or the labeling.

Your local water is fresh, safe and cost less than $4 for 1,000 gallons delivered to your home. Our supplier is Beaver Water District and they have consumer safety as a top priority. The water will continue to come to your business or home.

We will get through this together. Having clean and safe water in your home is not an issue. I want to thank everyone of our customers for their patronage. We know you have a choice of what community you live in and we want to be your city of choice.

Due to the Covid-19 virus, effective March 30, 2020, our office is closed from 11:00-12:00 PM for sanitation and clean-up and to take a break. We open back up at 12 PM and we can take checks and other limited payments at the curb during this time, but it is staffed by one person and we cannot accept cards.Our drive-thru will also be closing at 4:30 each day to allow our staff to close out business and sanitize the facilities.  Please feel free to utilize our drop box or make payments online or by phone

We will continue to operate on reduced staff for at least the next 4 to 6 weeks and based on guidance from our local and state officials.

Please see below for specific departmental updates, new information will be added as it becomes available:

We understand this situation is not ideal and apologize for any inconvenience it may cause, but the public’s health and the health of our staff are our priority. Please feel free to contact any of our departments during this time with any questions or concerns. 

Emergency Services: These services will continue to operate as they always do. Police and Fire Departments will continue to monitor the situation and take extra precautions as they perform their duties. Please see this letter from Police Chief Mike Peters. 

Springdale Parks and Recreation: Springdale Parks and Recreation will cancel all scheduled and structured activities through Sunday, March 29. This includes all practices, clinics, facility rentals and tournaments/events. The Springdale Recreation Center will remain open to members. On Monday, March 30th, the Springdale Parks and Recreation department will reassess and announce further plans. IF you have any questions or concerns, please contact Springdale Parks and Recreation at (479) 750-8185. 

Friday, March 20 -  In light of the recent news coming from the Governor’s office about school closings, we have adjusted our timeline for activity. Our previous plans to resume activities on March 30th have changed. We now hope to resume activities on April 20th.

Please keep in mind that we are in uncharted waters and have no more information than we have provided at this time. As a department we truly hope to be able to offer these leagues/programs to our residents in a delayed fashion and at a time that we feel they will be much needed. We sincerely hope that our community will remain safe during this time and we appreciate the current understanding of all of those who support the Springdale Parks and Recreation Department.

If we are unable to offer our spring leagues or resume our in progress activities, our plans for refunds will be announced at that time.

Monday, March 16 - The Springdale Recreation center will be CLOSED to its members until re-evaluation.  

Senior Center: Effective Monday, March 16, the Senior Center will be closed to activities until March 31, they will then re-evaluate current conditions and take appropriate action. Meals on Wheels will continue to serve residents during this time. As will transportation services. If you have questions or concerns, please contact the Senior Center at (479) 751-1521. 

How can you help the senior center? Here’s a note from the director: We are still feeding through our Meals on Wheels program. We have added anyone that came to the center that is unable to cook for themselves. Not only did we lose our daily income from those that ate lunch at the Center we also have the unexpected expense of feeding these extra Seniors. It takes $5.00 to feed these Seniors. If you would like to help our program please mail or drop off any donation to 203 Park St. Springdale AR 72764. We WILL take care of any homebound Seniors needing our services! You can also donate using the email address sdaleseniorcenter@sbcglobal.net on Paypal. 

Shiloh Museum: Effective Monday, March 16, the Shiloh Museum will be closed to the public and is suspending programs, events, public meeting room use, and outreach through the end of April. We will continue to monitor the situation and plan to determine in mid-April when to resume programming and reopen the museum. We want to provide adequate notice to the organizers of the more than fifty meetings and events scheduled at the museum through the end of April. 

While the museum is closed, we encourage you to visit the museum’s website to read about regional history, check out our podcast programs, and read our blog posts. And since museum staff members will continue to work during the closure, researchers may continue to call or email the museum with questions about our regional history. If you have questions or concerns, please contact the Museum at (479) 750-8165 or shiloh@springdalear.gov. 

Springdale Public Library: Effective immediately all Library sponsored events have been suspended. Programs scheduled by outside groups will be allowed to continue, at their discretion. The Library will remain open during regularly scheduled hours and will be monitoring the situation. If you have questions or concerns, please contact the Library (479) 750-8180. 

Monday, March 16 - The Springdale Public Library will be CLOSED to the public until re-evaluation 

Springdale Animal Shelter: Effective immediately, the Springdale Animal Shelter will be closed to the public. We will be available by phone during normal business hours and are still here to help! Our staff will still be here to take care of the animals in our facility. Adoptions and return to owners will be handled on a case by case basis and by appointment only. Additionally, our Animal Control Officers will be responding to emergency calls only until further notice. We will be unable to take in owner surrender animals for the time being. If you have any questions or concerns, please contact Springdale Animal Services at (479) 750-8166. 

Springdale District Court: By Order of the Arkansas Supreme Court Chief Justice, there will be no in-person court proceedings beginning tomorrow, March 18, 2020, through April 3, 2020. There are exceptions that are set out in the Order. Court supervisors know what to do about continuances. Courts will remain open but there will be no in-person court proceedings unless it meets one of the exceptions.

Arraignments will be re-set for the same day of the week, in 4 weeks. For instance, March 15’s arraignments will be set for April 15 at 8:30 am. Those affected will need to visit the court or call the clerk at (479) 750-8150. Arraignment dates affected are March 23, 24, 25, 30, 31 and April 1.  If there is a trial date set for March 19, March 23 or April 2 in Springdale - those affected will need to contact their attorney. If they do not have an attorney they can come in, or call the clerk. All civil and small claims cases for March 25 and April 1 have also been continued. 

March 20, 2020: Due to the Covid-19 National Health Emergency, if you have an upcoming arraignment date (Monday, Tuesday, or Wednesday at 8:30 A.M.), please call the Springdale District Court at 479-750-8150, and reschedule your court date. If you want to talk to the City Attorney’s Office about settling your case, call 479-750-8173.

If you have a city trial date, set on Thursday and are not represented by an attorney, call the Springdale District Court at 479-750-8150 to get a new trial date. You can also call the City Attorney’s Office at 479-750-8173, about settling your case. If you are represented by an attorney, contact your attorney.

If you have a county trial date set on March 23, 2020, at 1:30 P.M. and are not represented by an attorney, contact the Springdale District Court at 479-750-8150 to reschedule your court date. If represented by an attorney, contact your attorney.

If you are making payments to the Court, you can drop the payment into the new drop box located just outside to the left of the Springdale District Court’s front door. You can also pay online by going to www.ecourtpay.com or by calling 1-844-874-8624. There is a fee for this service. You can also mail your payment to Springdale District Court at 201 Spring Street, Springdale, AR. 72764. Be sure you put your name and date of birth with the payment.

If you need information on a civil or small claim case, call 479-750-8150.

In this new order from the Arkansas Supreme Court extends the prohibition of in-person proceedings in Arkansas Courts through April 17, 2020.

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